Establishing New Utility Service
New Residential and Business Customers
All applicants require 24-hour advance notice
Applications received on weekends, holidays, or after 5:00 p.m. will be processed as received the following business day
Or call the New Florence Utility Billing Department at (573) 835-2106 if you need assistance
Transfers of Service or Ending Service
To transfer services from one City of New Florence account location to another, or to request an end to services at your location and a FINAL bill, please call the New Florence Utility Billing Department at (573) 835-2106. Forwarding information will be needed for the final bill and remaining deposit (if a deposit is held).
Residential applicants must put down a deposit of $100 for water/sewer and $175 for gas (if applicable) before services can be turned on or transferred
New Commercial utility customers must make an initial cash deposit at the time of application of service. The amount is based on two months average bill.
Deposits will be refunded upon move out
Customers transferring from one location to another will have the deposit transferred to the new location
Utility Service Connections for Landlords, Management Companies, Contractors and/or Home Renovators
To establish a utility service between tenants you can place this type of application on file with the City of New Florence. Upon contacting City Hall when a renter vacates, it can be placed back in the applicant's name on the date requested, with 24-hour notice.
Must hold on file the following type of application in order to establish utility service for each "owned" property during a renovation period. Once the application is on file a call will need to be made for each new property renovated, along with proof of ownership at the time of the new request.
Additional Information May Be Required Upon Review of These Applications
Proof of ownership (deed, tax or mortgage paperwork)
Management agreements between company applying for water, and the owner
Listing of all properties in the City of New Florence service area under the "said" owner
MO tax ID information
City of New Florence Business License (if applicable, under City Code Section 605.030